Terms & Conditions

By accessing or using the services provided by squeen, you agree to be legally bound by these Terms and Conditions. These terms constitute a legal agreement between you (the user) and the platform.

We reserve the right to update these terms at any time. Continued use of the website or mobile application after such changes are posted constitutes your acceptance of the revised terms. We encourage users to review this page periodically.

To create an account and use our services, you must be at least 18 years of age, or the legal minimum age required by the laws applicable to Malaysia. By registering, you warrant that you have the full legal capacity to enter into this agreement.

Access to our platform may be restricted in certain regions. It is your responsibility to ensure that your use of the platform complies with the local laws of your jurisdiction.

During registration, you must provide accurate, current, and complete information. To prevent fraud and ensure security, we require identity verification (KYC) which must be completed before any withdrawals are processed.

Only one account is permitted per person, household, or IP address/device. Duplicate accounts will be closed, and any funds associated with them may be forfeited.

You are solely responsible for maintaining the confidentiality of your login credentials. If you suspect your account has been compromised, you must contact our support team through the channels on this site immediately.

We support a variety of payment categories to ensure a seamless experience. All deposit and withdrawal limits, as well as estimated processing times, are displayed within your account dashboard and may vary based on the selected method.

Payment methods used for deposits and withdrawals must be registered in the name of the account holder. Third-party payments are strictly prohibited and will be rejected.

Full account verification is a mandatory prerequisite for all payout requests to ensure the security of your funds.

Each promotion offered by squeen is subject to its own specific terms and conditions. You can view current offers on our Promotions page.

Wagering Requirements: Many bonuses come with playthrough requirements, meaning you must bet the bonus amount a certain number of times before it can be converted to withdrawable cash.

Bonus funds are tracked separately from your cash balance. While a bonus is active, maximum bet limits per round may apply. Any bets exceeding these limits may result in the voiding of the bonus and associated winnings.

Bonus abuse—including the use of multiple accounts or hedging strategies to clear requirements—is prohibited and will result in the removal of all bonus funds.

All games on our platform utilize certified Random Number Generators (RNG) provided by licensed game suppliers to ensure that every outcome is fair and unbiased.

In the event of a technical glitch, connection failure, or system interruption during a game round, the round may be voided and the stakes refunded, depending on the game's specific logic. In cases of dispute, the game supplier's logs will be the final authority.

To maintain a fair environment, the following activities are strictly prohibited:

• Fraudulent activity or submitting false identification.
• Requesting chargebacks via payment providers.
• Collusion between players or using software/bots for automation.
• Arbitrage, hedge betting, or exploiting technical glitches.
• Money laundering or using third-party payment accounts.

Detection of such activities will lead to immediate account suspension, forfeiture of funds, and a permanent ban.

We are committed to providing a safe gaming environment. We offer several tools to help you manage your play, including deposit limits, session reminders, and cool-off periods.

Self-Exclusion: You may request to self-exclude from our platform. Once a self-exclusion period is set, it cannot be cancelled or shortened. For more details, please visit our Responsible Gaming page.

All content, logos, branding, and software on this website are the intellectual property of squeen or its partners. You are granted a limited license to access the site for personal use only. Copying, redistributing, or modifying our content without written permission is prohibited.

Our services are provided on an "as is" and "as available" basis. We do not guarantee that the platform will be uninterrupted or error-free, as maintenance or external technical issues may occur.

Obvious errors in displayed odds, account balances, or payout calculations (palpable errors) may be corrected by the platform. We reserve the right to void bets or adjust balances in such instances.

We reserve the right to suspend or terminate any account for breaches of these terms, suspected fraud, or regulatory requirements. During an active investigation, account access and withdrawals may be temporarily frozen.

Upon termination, remaining balances will be handled in accordance with our internal security policies and applicable laws.

Your privacy is important to us. All personal data collected is handled in accordance with our security protocols. For a detailed explanation of how we collect and use your information, please refer to our Privacy Policy.

If you have a concern, we encourage you to use our internal complaint channels first. Please provide your account ID and full details of the dispute to our support team.

We strive to resolve all disputes fairly and promptly. If a resolution cannot be reached internally, the matter will be handled through appropriate legal channels.

These terms may be updated to reflect changes in service, law, or platform policy. Updates will be posted on this page. Please check the "Effective Date" at the top of this page to ensure you are reading the most current version.

If you have any questions regarding these Terms & Conditions, please reach out to us through the Support page or the live chat available on this website.